Turn supporter forms into WhatsApp conversations that raise more.
Supporters and volunteers already live in WhatsApp. Flowella meets them there, turning the donation, sign-up and feedback forms you already use into quick, guided WhatsApp Flows whose answers land straight in HubSpot.
See Countryside Alliance’s £50k donation campaign
- Built for
- Fundraising and supporter care teams
- Opens from
- Appeal emails, posters and social posts
- Answers land in
- Your HubSpot contact properties
- Setup
- Live in 30 minutes
Choose a cause and set up a gift in one Flow.
A supporter scans the QR code on your appeal poster and, three short screens later, has chosen where their gift goes. Answer as Rachel: each answer lands on her HubSpot record as a property, then a workflow thanks her on WhatsApp.
Tap Make a gift and answer as Rachel.
Today
gift_causes- food;
shelter young_people;older_people gift_projects- food_parcels;
warm_packs community_kitchens;night_shelters gift_frequency- monthlyone_off
gift_amount- 25100
whatsapp_consent- truefalse
phone- +44 7700 900529+44 7700 900529From the chat, never asked
6 of 6 properties writtenWritten by Flowella
- Form CompletedForm name: Make a gift
- Send WhatsApp Template
gift_thank_youThank you, Rachel. Your £25 monthly gift will go to food parcels and warm packs, and the link to complete it is on its way. Skipped: there is no WhatsApp consent on the record Thank you, Rachel. Your £100 one-off gift will go to community kitchens and befriending calls, and the link to complete it is on its way. - Branch on gift frequencyEvery month
- Assign an ownerFood programme team
- Add to a listMonthly givers
Workflow triggers and actions need HubSpot Professional or Enterprise. Workflow actions guide
A sample run: Rachel’s answers on her HubSpot record, and the workflow that followed.
Sent. Five answers and her WhatsApp number landed on Rachel’s record, and the workflow thanked her on WhatsApp, assigned the food programme team and added her to Monthly givers.Scan the code with your phone to open one in WhatsApp. It’s Flowella’s own Flow, not this donation form.
Open it in WhatsApp (opens in a new tab)Built for forms, not chatbots.
Most WhatsApp tools focus on broadcasts and bot conversations. Flowella is built for form-based workflows, the kind fundraising and comms teams in the third sector run every week.
-
Forms-first design
We start with the forms you already use and bring them into WhatsApp with Meta’s native Flows, so you get structured data every time, not free-text guesses.
-
Answers land in HubSpot
Every submission arrives in HubSpot as a form submission on the contact, each answer in its own property. No CSV exports, no manual mapping.
-
No-code configuration
Your team builds and adjusts Flows without waiting on developers or filing a ticket. Update a question, change a field, ship in minutes.
-
Validation built in
Each Flow carries your HubSpot form’s required fields and validation, such as email addresses and phone numbers, so your data is cleaner and nobody chases missing details.
-
Privacy and consent by design
Opt-ins, preferences and consent are captured as their own fields and land on the HubSpot record beside the answers they cover.
-
Where your audience already is
Your audience already chats on WhatsApp, so your form arrives in the app they use every day.
Better conversations, not just more emails.
Game-changing donation campaign tool that delivers personal WhatsApp engagement with seamless automation and dramatically better completion rates.
Lawrence Tribe-EndtCommercial Director, Countryside Alliance
- £50kdonation campaignCountryside Alliance
Workflow blueprints to start from.
Six playbooks, ready to adapt. Open one, customise the questions and ship it before your next appeal.
-
Donation Campaigns
Raise more from supporters: video-led WhatsApp donation campaigns from HubSpot, exit on first donation, never ask twice.
- Fundraising
- Communication
-
Web Contact Follow-up
Convert more web traffic: two-field form, then a 5-day WhatsApp drip that enriches the CRM and qualifies the lead before the SDR ever calls.
- Marketing
- Communication
-
Membership Renewals
Renew more memberships with a 30-day WhatsApp cadence, value recap, one-tap renew, human handover, and win-back exit.
- Retention
- Communication
-
Event & Webinar Reminders
Increase event and webinar attendance with WhatsApp confirmations, timed reminders, attendance branching, replay follow-up, and HubSpot scoring.
- Marketing
- Communication
- Sales
-
NPS / CSAT
Collect one-tap NPS or CSAT scores on WhatsApp, branch promoters, passives, and detractors, then route reviews or recovery in HubSpot.
- Support
- Retention
- Communication
-
Re-engagement
Wake dormant contacts with a WhatsApp preference prompt, branch interest, snooze, and opt-out paths, and clean HubSpot automatically.
- Retention
- Marketing
- Communication
Bring your next appeal into WhatsApp.
Book a 30-minute demo on Microsoft Teams with Adam, our founder. We’ll show you a working donation Flow mapped to your HubSpot form, with your fields and your tone.
Or start a free 14-day trial