Send timely reminders before the event, route attendees and no-shows differently after it ends, and keep the post-event follow-up tied to HubSpot engagement.
Register → confirm → 1h Flow → live or recording. Webinar attendance on WhatsApp.
Templates, branches, and the setup for this workflow, in one playbook.
Get the playbookEvent templates with video header, join-method Flow, and attendance/recording branches.
You're in, {{first_name}} 🎉
{{event_title}}
{{event_datetime}}
We'll send the join link here 1 hour before we go live.
Hi {{first_name}} — confirm how you'll join {{event_title}}.
Join method
Powered by Flowella · HubSpot events
Starting now, {{first_name}} — tap below to join {{event_title}}.
Sorry we missed you — here's the recording and slides from {{event_title}}.
Registration confirm — video header and add-to-calendar.
1h join Flow — Zoom/Teams/dial-in selection.
Live + recording stack — join link or no-show replay.
Email signups are easy to miss. WhatsApp puts the join link in the channel people actually check before a live event.
Registrants forget, lose the link, or decide the event is not urgent. Timed reminders rebuild urgency without more list-wide email.
Add calendar files, segment by topic, route hand-raisers to sales, and score replay engagement separately from live attendance.
Respect time zones, suppress cancelled events, do not send stale join links, and make no-show replay copy feel useful, not guilty.
The point: a registration is a promise; WhatsApp helps people keep it.
Filter by platform, category, or industry to find the play that fits.
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Complete KYC faster with WhatsApp document requests, missing-file nudges, verification branches, and manual review only for exceptions.
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Catch bad nights before they hit Google with WhatsApp NPS, promoter review CTAs, detractor recovery, and cohort tagging.
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Qualify captured leads with WhatsApp questions, scoring, high-fit sales routing, and nurture for low-urgency contacts.
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Refresh stale CRM records with WhatsApp confirmations, structured corrections, one reminder, and a clear freshness flag.
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Connect registrations, reminders, attendance, and follow-up inside HubSpot.
