WhatsApp Flows for the way your sector works.
The idea is the same in every sector: take the forms you already use, turn them into WhatsApp Flows, and let the answers land in HubSpot. Pick yours to see a working Flow, the properties it fills and the playbooks that suit it.
Browse all 20 playbooks
- Sectors
- Nine, from education to property
- Playbooks
- 20 working blueprints
- Answers land in
- Your HubSpot properties
- Setup
- Live in 30 minutes
Pick your sector.
Each page shows a working Flow for that sector, the HubSpot properties it fills and the playbooks that suit it.
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Education
Open days, applications and enrolment, answered in the chat students already use.
See Education
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FinTech
Onboarding and identity checks that customers finish on their phone.
See FinTech
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B2B SaaS
Trial sign-ups, onboarding steps and renewals, one message at a time.
See B2B SaaS
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Charity and Non-profit
Appeals, pledges and supporter updates that feel personal.
See Charity and Non-profit
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Professional Services
Enquiries, intake forms and client updates without the email chase.
See Professional Services
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Agencies
Client campaigns and lead capture you can run for every account.
See Agencies
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Hospitality
Bookings, pre-arrival details and guest feedback in one thread.
See Hospitality
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Healthcare
Reminders, intake forms and follow-ups that patients answer.
See Healthcare
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Property
Viewings, valuations and applicant questions, sorted in the chat.
See Property
Playbooks that work in any sector.
Twenty working blueprints, each with its Flow, its message templates and its HubSpot workflow.
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Meeting Booking Workflow
Book more meetings: WhatsApp calendar invite from HubSpot forms, smart nudges until the meeting is booked, reminders that cut no-shows.
- Sales
- Communication
Industries: Professional Services, B2B SaaS, Agencies, Hospitality, Property
Open playbook -

Donation Campaigns
Raise more from supporters: video-led WhatsApp donation campaigns from HubSpot, exit on first donation, never ask twice.
- Fundraising
- Communication
Industries: Charity & Non-profit
Open playbook -
Web Contact Follow-up
Convert more web traffic: two-field form, then a 5-day WhatsApp drip that enriches the CRM and qualifies the lead before the SDR ever calls.
- Marketing
- Communication
Industries: B2B SaaS, FinTech, Professional Services, Charity & Non-profit, Property
Open playbook -

Membership Renewals
Renew more memberships with a 30-day WhatsApp cadence, value recap, one-tap renew, human handover, and win-back exit.
- Retention
- Communication
Industries: Professional Services, Charity & Non-profit
Open playbook -
KYC Onboarding
Complete KYC faster with WhatsApp document requests, missing-file nudges, verification branches, and manual review only for exceptions.
- Onboarding
- Support
Industries: FinTech, Property
Open playbook -
Authentication / OTP
Verify users faster with WhatsApp OTP, single-use codes, retry branching, fail-closed support, and audit logging.
- Support
- Communication
Industries: FinTech, Healthcare
Open playbook
Don’t see your sector?
Most teams start from a form they already use. Book a 30-minute demo with Adam, our founder, and we’ll build a Flow from one of yours.
Or start a free 14-day trial