Free WhatsApp message templates, ready to copy.

Hi {{first_name}}, thanks for asking for a call. Two quick taps tell us what you’d like to cover and when suits, and we’ll send times with the right person.

Hi Leah, thanks for asking for a call. Two quick taps tell us what you’d like to cover and when suits, and we’ll send times with the right person.

Thanks, {{first_name}}. {{rep_name}} is the best person for this and has times this week and next. Pick the slot that suits you, and the invite follows by email.

Thanks, Leah. Sam is the best person for this and has times this week and next. Pick the slot that suits you, and the invite follows by email.

No rush, {{first_name}}. Here’s the link for whenever suits, so you can pick a time when you’re ready. Reply here if a question comes up first.

No rush, Leah. Here’s the link for whenever suits, so you can pick a time when you’re ready. Reply here if a question comes up first.

Hi {{first_name}}, thank you for standing with Acme Trust. In this short video, our director explains why this winter matters. If you’d like to help, choosing a gift takes under a minute.

Hi Sam, thank you for standing with Acme Trust. In this short video, our director explains why this winter matters. If you’d like to help, choosing a gift takes under a minute.

Thank you, {{first_name}}. You chose £{{gift_value}}. Give it on our secure checkout page below: it takes about a minute, and we’ll confirm here when it’s through.

Thank you, Sam. You chose £25. Give it on our secure checkout page below: it takes about a minute, and we’ll confirm here when it’s through.

Thank you for letting us know, {{first_name}}. We won’t ask again during this appeal, and we’re grateful you stand with Acme Trust.

Thank you for letting us know, Sam. We won’t ask again during this appeal, and we’re grateful you stand with Acme Trust.

Hi {{first_name}}, thanks for your message through our website. Instead of a long form, two quick taps here tell us what you need, so the right person picks it up.

Hi Daniel, thanks for your message through our website. Instead of a long form, two quick taps here tell us what you need, so the right person picks it up.

Thanks, {{first_name}}. Based on your answers, {{rep_name}} is the best person to help {{company_name}}. Pick a time for a call, or reply here with a question first.

Thanks, Daniel. Based on your answers, Sam is the best person to help Larkfield. Pick a time for a call, or reply here with a question first.

Thanks, {{first_name}}. Here’s a short guide picked from your answers. We’ll ask one more quick question in a few days, and you can reply here whenever you like.

Thanks, Daniel. Here’s a short guide picked from your answers. We’ll ask one more quick question in a few days, and you can reply here whenever you like.

Hi {{first_name}}, your {{plan_name}} membership renews on {{renewal_date_text}}. Tell us how you’d like to continue: it takes two taps.

Hi Grace, your Professional membership renews on 14 November. Tell us how you’d like to continue: it takes two taps.

Thanks, {{first_name}}. You can renew on our secure page below, yearly or monthly. It takes about a minute, and we’ll confirm here when it’s done.

Thanks, Grace. You can renew on our secure page below, yearly or monthly. It takes about a minute, and we’ll confirm here when it’s done.

Thanks for telling us, {{first_name}}. {{rep_name}} from member services will call you this week. If another time suits you better, pick one below.

Thanks for telling us, Grace. Chris from member services will call you this week. If another time suits you better, pick one below.

Hi {{first_name}}, your account is almost ready. Two quick questions here, then a secure link to upload your ID. It takes about two minutes.

Hi Omar, your account is almost ready. Two quick questions here, then a secure link to upload your ID. It takes about two minutes.

Thanks, {{first_name}}. Upload a photo of the ID you chose on our secure page. It takes about two minutes, and we’ll message you here when you’re verified.

Thanks, Omar. Upload a photo of the ID you chose on our secure page. It takes about two minutes, and we’ll message you here when you’re verified.

Thanks, {{first_name}}. A member of our onboarding team will check your details and message you here within one working day. Nothing else is needed from you yet.

Thanks, Omar. A member of our onboarding team will check your details and message you here within one working day. Nothing else is needed from you yet.

Hi {{first_name}}, we received a request to change the bank details on your Acme Pay account. Please confirm it was you before anything changes. If it wasn’t you, tell us here.

Hi Ruth, we received a request to change the bank details on your Acme Pay account. Please confirm it was you before anything changes. If it wasn’t you, tell us here.

{{code}} is your verification code. For your security, do not share this code.

482913 is your verification code. For your security, do not share this code.

Thanks for telling us, {{first_name}}. We’ve put the change on hold, and nothing on your account has changed. {{rep_name}} from our security team will call you today on the number we hold.

Thanks for telling us, Ruth. We’ve put the change on hold, and nothing on your account has changed. Jamie from our security team will call you today on the number we hold.

Hi {{first_name}}, thanks for coming to {{venue_name}}. Two taps tell us how it went, and a real person reads every answer.

Hi Maya, thanks for coming to The Acme Inn. Two taps tell us how it went, and a real person reads every answer.

Thanks again, {{first_name}}. If you have a minute, an honest review helps other guests decide where to eat and stay.

Thanks again, Maya. If you have a minute, an honest review helps other guests decide where to eat and stay.

Thanks for telling us, {{first_name}}. {{rep_name}}, our general manager, would like to hear what we could do better. Reply here and he’ll pick it up personally.

Thanks for telling us, Maya. Ben, our general manager, would like to hear what we could do better. Reply here and he’ll pick it up personally.

Hi {{first_name}} from {{company_name}}. Two quick questions here, so we can route you to the right specialist. Faster than email ping-pong.

Hi Jordan from Brightwell. Two quick questions here, so we can route you to the right specialist. Faster than email ping-pong.

Thanks, {{first_name}}. Based on your answers, we’d love to show you how teams like {{company_name}} work with us. {{rep_name}} will take it from here: pick a time that suits you, or read the case study first.

Thanks, Jordan. Based on your answers, we’d love to show you how teams like Brightwell work with us. Sam will take it from here: pick a time that suits you, or read the case study first.

Thanks, {{first_name}}. No rush: here’s our guide for projects that start later, picked from your answers. Reply here whenever you’re ready to talk.

Thanks, Jordan. No rush: here’s our guide for projects that start later, picked from your answers. Reply here whenever you’re ready to talk.

Hi {{first_name}}, we’re checking the details on your Acme Accounting account. We have {{email}} as your email, and {{job_title}} at {{company_name}}. Still right? It takes under a minute.

Hi Chloe, we’re checking the details on your Acme Accounting account. We have chloe.bennett@example.com as your email, and Operations Manager at Fernway Logistics. Still right? It takes under a minute.

Thanks, {{first_name}}. Your details are confirmed, so we won’t ask again for another year. If anything changes before then, just reply here.

Thanks, Chloe. Your details are confirmed, so we won’t ask again for another year. If anything changes before then, just reply here.

Thanks, {{first_name}}. We’ve passed your update to {{owner_name}}, who looks after your account. We’ll update your record and reply here if anything’s unclear.

Thanks, Chloe. We’ve passed your update to Owen, who looks after your account. We’ll update your record and reply here if anything’s unclear.

Hi {{first_name}}, your basket at Acme Home is saved: {{cart_items}}. Ready to finish, or did something get in the way? Tell us in two taps and we’ll sort it here.

Hi Leah, your basket at Acme Home is saved: a linen throw and two cushions. Ready to finish, or did something get in the way? Tell us in two taps and we’ll sort it here.

Lovely, {{first_name}}. Your basket is ready: {{cart_items}}, {{cart_value}}. Your saved checkout is here: {{checkout_link}}, ready when you are.

Lovely, Leah. Your basket is ready: a linen throw and two cushions, £84. Your saved checkout is here: acmehome.example/basket/7Q2K, ready when you are.

Thanks for telling us, {{first_name}}. {{owner_name}} from our team will reply here shortly, and your basket stays saved in the meantime.

Thanks for telling us, Leah. Ana from our team will reply here shortly, and your basket stays saved in the meantime.

Hi {{first_name}}, our {{event_name}} is on {{event_date}}, here at the Institute and online. Save your place in three taps and we’ll send everything you need here.

Hi Ella, our open evening is on Thursday at 6pm, here at the Institute and online. Save your place in three taps and we’ll send everything you need here.

Thanks, {{first_name}}. Your place at the {{event_name}} on {{event_date}} is booked. We’ll remind you the day before, and send directions or your joining link on the morning.

Thanks, Ella. Your place at the open evening on Thursday at 6pm is booked. We’ll remind you the day before, and send directions or your joining link on the morning.

No problem, {{first_name}}. We’ll send the recording here after the {{event_name}}, and you can reply any time to save a place at the next one.

No problem, Ella. We’ll send the recording here after the open evening, and you can reply any time to save a place at the next one.

Hi {{first_name}}, your Acme Analytics trial ends on {{trial_end_date}}, and everything you’ve built stays put when you choose a plan. Tell us where you are in two taps: pick a plan, ask for more time, or get a hand with setup.

Hi Marcus, your Acme Analytics trial ends on Friday, and everything you’ve built stays put when you choose a plan. Tell us where you are in two taps: pick a plan, ask for more time, or get a hand with setup.

Great, {{first_name}}. Choose the {{plan_name}} plan on your billing page below, and everything from your trial carries straight over.

Great, Marcus. Choose the Team plan on your billing page below, and everything from your trial carries straight over.

Thanks, {{first_name}}. {{owner_name}} from our team will message you here to help with setup, and can add time to your trial while you finish.

Thanks, Marcus. Grace from our team will message you here to help with setup, and can add time to your trial while you finish.

Hi {{first_name}}, welcome aboard. To get {{company_name}} set up, tell us how you’d like to start. It takes three taps, and your answers shape what we send next.

Hi Nadia, welcome aboard. To get Birchwood Dental set up, tell us how you’d like to start. It takes three taps, and your answers shape what we send next.

Great, {{first_name}}. Step 1 of 3: add your team, so everyone gets their payslips from day one. The guide takes about ten minutes, and we’ll check in when it’s done.

Great, Nadia. Step 1 of 3: add your team, so everyone gets their payslips from day one. The guide takes about ten minutes, and we’ll check in when it’s done.

Thanks, {{first_name}}. {{owner_name}} will look after your setup and already has your answers. Pick a time below for a 30-minute kickoff call.

Thanks, Nadia. Hannah will look after your setup and already has your answers. Pick a time below for a 30-minute kickoff call.

Hi {{first_name}}, we’ve just finished {{job_name}}. How did we do? Two taps tell us, and the team that helped will see your answer.

Hi Isaac, we’ve just finished your printer queue fix. How did we do? Two taps tell us, and the team that helped will see your answer.

Thanks, {{first_name}}. Glad we got it sorted. If you know someone who’d like IT support that answers on WhatsApp, we’d be grateful for an introduction.

Thanks, Isaac. Glad we got it sorted. If you know someone who’d like IT support that answers on WhatsApp, we’d be grateful for an introduction.

Thanks for telling us, {{first_name}}, and sorry it fell short. {{owner_name}} has your answers and will message you here shortly to put it right.

Thanks for telling us, Isaac, and sorry it fell short. Ben has your answers and will message you here shortly to put it right.

Hi {{first_name}}, it’s been a while since we last heard from you. Rather than keep guessing, we’d like to ask what you want from us now, if anything. One tap, and you can also tell us to stop.

Hi Ellie, it’s been a while since we last heard from you. Rather than keep guessing, we’d like to ask what you want from us now, if anything. One tap, and you can also tell us to stop.

Thanks, {{first_name}}. We’ve saved your choice and we’ll stick to it. If you’d like to see what’s changed since we last spoke, it’s all below.

Thanks, Ellie. We’ve saved your choice and we’ll stick to it. If you’d like to see what’s changed since we last spoke, it’s all below.

Thanks for letting us know, {{first_name}}. You won’t get any more marketing messages from us here. If you ever need us, just send a message.

Thanks for letting us know, Ellie. You won’t get any more marketing messages from us here. If you ever need us, just send a message.

Hi {{first_name}}, just checking once more: do you still want to hear from us? Choose below in one tap. If the answer is no, that’s fine too, and we won’t ask again.

Hi Ellie, just checking once more: do you still want to hear from us? Choose below in one tap. If the answer is no, that’s fine too, and we won’t ask again.

Hi {{first_name}}, your order {{order_number}} is out for delivery today, between {{delivery_window}}. Track it at {{tracking_link}}, or tell us below if you won’t be in.

Hi Amira, your order AH-10482 is out for delivery today, between 15:00 and 17:00. Track it at acmehome.example/track/AH-10482, or tell us below if you won’t be in.

Thanks, {{first_name}}. We’ve added your delivery instructions to order {{order_number}} and passed them to our delivery team. You can follow the parcel at {{tracking_link}} until it arrives.

Thanks, Amira. We’ve added your delivery instructions to order AH-10482 and passed them to our delivery team. You can follow the parcel at acmehome.example/track/AH-10482 until it arrives.

No problem, {{first_name}}. We’ll hold order {{order_number}} and rebook it. Pick the day that suits you at {{rebook_link}}, or reply here and we’ll sort it.

No problem, Amira. We’ll hold order AH-10482 and rebook it. Pick the day that suits you at acmehome.example/rebook/AH-10482, or reply here and we’ll sort it.

Hi {{first_name}}, it’s been a week since order {{order_number}} arrived. How did it go? A quick review helps other shoppers, and we read every one.

Hi Amira, it’s been a week since order AH-10482 arrived. How did it go? A quick review helps other shoppers, and we read every one.

Hi {{first_name}}, a reminder that you’re booked in with {{staff_name}} tomorrow at {{appointment_time}}, at our {{location_name}} clinic. Can you still make it?

Hi Daniel, a reminder that you’re booked in with Hannah tomorrow at 10:30, at our Park Row clinic. Can you still make it?

Thanks, {{first_name}}. You’re confirmed for tomorrow at {{appointment_time}} with {{staff_name}}. If you asked for one, a short reminder follows two hours before.

Thanks, Daniel. You’re confirmed for tomorrow at 10:30 with Hannah. If you asked for one, a short reminder follows two hours before.

Thanks for letting us know, {{first_name}}. Pick a new time with the button below, or reply here and the team will help. If you asked us to cancel, there’s nothing more to do.

Thanks for letting us know, Daniel. Pick a new time with the button below, or reply here and the team will help. If you asked us to cancel, there’s nothing more to do.

Hi {{first_name}}, a reminder that you’re booked in with {{staff_name}} today at {{appointment_time}}, at {{location_address}}. If anything has changed, just reply here.

Hi Daniel, a reminder that you’re booked in with Hannah today at 10:30, at 2 Park Row. If anything has changed, just reply here.

Hi {{first_name}}, thank you for your visit to our {{location_name}} practice. How did it go? Two taps tell us, and our team reads every answer.

Hi Chloe, thank you for your visit to our York practice. How did it go? Two taps tell us, and our team reads every answer.

Thank you, {{first_name}}. We’re glad it went well. If you have a minute, a short public review helps other people find us.

Thank you, Chloe. We’re glad it went well. If you have a minute, a short public review helps other people find us.

Thank you for telling us, {{first_name}}, and we’re sorry it wasn’t right. {{manager_name}}, our practice manager, will call you today. If you’d still like to leave a public review, the link is below.

Thank you for telling us, Chloe, and we’re sorry it wasn’t right. Alex, our practice manager, will call you today. If you’d still like to leave a public review, the link is below.

Hi {{first_name}}, good news: you’re through to the interview stage for the {{role_title}} role with us. Two quick questions help us set it up, and you can tell us if your plans have changed.

Hi Marcus, good news: you’re through to the interview stage for the account manager role with us. Two quick questions help us set it up, and you can tell us if your plans have changed.

Thanks, {{first_name}}. Use the button below to pick a time for your {{role_title}} interview. If none of the times work, just reply here and we’ll find one.

Thanks, Marcus. Use the button below to pick a time for your account manager interview. If none of the times work, just reply here and we’ll find one.

Thanks for letting us know, {{first_name}}, and good luck with what’s next. We’ve closed your application for the {{role_title}} role. Thank you for the time you gave us.

Thanks for letting us know, Marcus, and good luck with what’s next. We’ve closed your application for the account manager role. Thank you for the time you gave us.

Hi {{first_name}}, thank you for interviewing for the {{role_title}} role. We’ve decided not to make you an offer this time, and we know that’s disappointing. If you’d like feedback from the interview, just reply here.

Hi Marcus, thank you for interviewing for the account manager role. We’ve decided not to make you an offer this time, and we know that’s disappointing. If you’d like feedback from the interview, just reply here.

Hi {{first_name}}, thank you for being with us. If you know another business owner who’d like a hand with their books, we’d love you to send them our way. You both get £50 off when they join.

Hi Nadia, thank you for being with us. If you know another business owner who’d like a hand with their books, we’d love you to send them our way. You both get £50 off when they join.

Thanks, {{first_name}}. Here’s your personal link: {{referral_link}}. Share it with anyone who could use us. When they sign up with it, you both get £50 off.

Thanks, Nadia. Here’s your personal link: acme.example/r/nadia50. Share it with anyone who could use us. When they sign up with it, you both get £50 off.

No problem, {{first_name}}. Thanks for being with us, and we won’t ask again for a while.

No problem, Nadia. Thanks for being with us, and we won’t ask again for a while.

Good news, {{first_name}}: a friend has just joined with your link. Your thank-you, {{reward_text}}, is on its way, and they get £50 off too.

Good news, Nadia: a friend has just joined with your link. Your thank-you, £50 off your next bill, is on its way, and they get £50 off too.