flow
Use Cases / Event & Webinar Reminders

Event reminders that lift attendance.
Registration to replay on WhatsApp.

Send timely reminders before the event, route attendees and no-shows differently after it ends, and keep the post-event follow-up tied to HubSpot engagement.

+28%Attendance lift
2.1xReplay clicks
18mPost-event follow-up
The workflow

The event reminder blueprint.

Register → confirm → 1h Flow → live or recording. Webinar attendance on WhatsApp.

app.flowella.io / workflows / event-webinar-reminders

Workflow diagram requires JavaScript.

WhatsApp templates

Copy that gets them in the room.

Event templates with video header, join-method Flow, and attendance/recording branches.

tmpl_event_confirm You're registered
On signup
CategoryMarketing
Localeen_GB
tmpl_event_1h Join details
1h before
CategoryUtility
Localeen_GB
tmpl_event_followup Live & recording
After event
CategoryMarketing
Localeen_GB
What it does

Five things that turn signups into sessions.

01

Registration confirm — video header and add-to-calendar.

02

1h join Flow — Zoom/Teams/dial-in selection.

03

Live + recording stack — join link or no-show replay.

Deep dive

Why event reminders on WhatsApp work.

Email signups are easy to miss. WhatsApp puts the join link in the channel people actually check before a live event.

01 Why attendance drops

Registrants forget, lose the link, or decide the event is not urgent. Timed reminders rebuild urgency without more list-wide email.

  • Silent after "yes" — wire your Flow to the CRM milestone (donation cleared, booking confirmed, ticket closed) and let the thread go quiet the instant the job is done. No duplicate ask, no nudge — one trustworthy conversation people actually open next time.

02 How to enhance it

Add calendar files, segment by topic, route hand-raisers to sales, and score replay engagement separately from live attendance.

03 Gotchas

Respect time zones, suppress cancelled events, do not send stale join links, and make no-show replay copy feel useful, not guilty.

The point: a registration is a promise; WhatsApp helps people keep it.

Proof

What it looks like in the wild

Attendance improved because the join link was where people actually looked.

Emma Wilson
Demand Generation Manager
+28%Attendance lift
2.1xReplay clicks
18mFollow-up time
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One-click build

Install Flowella and ship the event reminder first.

Connect registrations, reminders, attendance, and follow-up inside HubSpot.