When a customer hits a happy moment, send their unique referral link, track the friend, thank the referrer, and reward both sides when the referral converts.
Eligible customer → invite with code → referral Flow → thanks and reward stack.
Marketing referral campaign with copy code, referral Flow, and stacked reward messaging.
Hi {{first_name}}, love having you with us? Refer a friend and you both get 20% off next month.
Share code FRIEND20 — they enter it at checkout.
Hi {{first_name}} — tell us who to invite. We'll send them a personalised message with your code.
Powered by Flowella · HubSpot
Thanks {{first_name}} — we've messaged {{friend_name}} with your referral link.
Your friend signed up 🎉 20% off is applied to your next bill. Code FRIEND20 redeemed.
Referral invite — copy-code button plus Flow to capture friend details.
Referral Flow — name, mobile, personal message rows.
Thanks stack — invite sent plus reward unlocked when friend converts.
The best referral ask lands when the customer is already happy. WhatsApp makes the share easy, personal, and trackable.
Calendar-based blasts miss the emotional moment. They ask everyone at once instead of asking the right customer when satisfaction peaks.
Add unique link generation, UTM attribution, partner rewards, Stripe or commerce conversion events, and automatic reset for the next happy moment.
Keep referral links readable, reward both sides, suppress over-asking, and make the reward rules simple enough to explain in one sentence.
The point: refer-a-friend works best as an always-on workflow, not a seasonal campaign.
The referral channel quietly outperforms paid social on every metric we measure.
Filter by platform, category, or industry to find the play that fits.
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Complete KYC faster with WhatsApp document requests, missing-file nudges, verification branches, and manual review only for exceptions.
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Verify users faster with WhatsApp OTP, single-use codes, retry branching, fail-closed support, and audit logging.
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Catch bad nights before they hit Google with WhatsApp NPS, promoter review CTAs, detractor recovery, and cohort tagging.
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Qualify captured leads with WhatsApp questions, scoring, high-fit sales routing, and nurture for low-urgency contacts.
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Refresh stale CRM records with WhatsApp confirmations, structured corrections, one reminder, and a clear freshness flag.
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Turn promoter moments into tracked referrals, friend signups, conversion rewards, and compounding acquisition.
