Get more responses by sending surveys through WhatsApp.
Flowella turns your forms into quick, conversational chats with buttons and replies. Customers answer on the go, and completion rates soar. All feedback syncs instantly with your CRM or survey tool.
Verify customer identities directly in WhatsApp with Flowella. Users can securely upload ID photos or selfies without switching apps. The process is fast, seamless and fully guided in chat. Perfect for onboarding, financial services, or compliance workflows.
Keep your CRM clean with chat-based updates. Flowella sends friendly WhatsApp messages to confirm missing details like emails or addresses. Users reply in chat, Flowella validates the info, and your records update automatically.
Faster, easier, and far more accurate than chasing forms.
Stay connected with customers through proactive WhatsApp messages. With Flowella you can set up renewal reminders and re-engagement prompts that go out on WhatsApp (to users who’ve opted in).
For example, if a subscription or membership is about to expire, you can send a WhatsApp message flow to guide them through renewal – “Hi! Your plan is up for renewal, would you like to renew now?” – and let them confirm details or ask questions instantly. WhatsApp enables businesses to send outbound notifications (such as appointment updates or subscription renewals) via approved templates. Because it’s interactive, customers can renew with a simple tap or provide updated info if needed, all within the chat. This personal touch boosts retention and makes your brand feel attentive rather than intrusive.
