If you have ever started a WhatsApp conversation on your phone and thought, “I will finish this when I am back at my desk”, good news: your keyboard is about to get involved.
Meta’s WhatsApp Flows changelog confirms that Flows will be supported on WhatsApp Web companions, meaning users can open, complete, and view Flow responses while using WhatsApp on the web. The rollout begins in early December 2025 and is enabled automatically, with no action required.
For Flowella customers, this is a big deal: it expands where your Flowella forms can be completed, making it easier for people to fill in details when they are already at a computer.
According to the WhatsApp Flows changelog (November 11th, 2025 release notes), WhatsApp will begin supporting Flows on WhatsApp Web companions in early December 2025. Users will be able to:
Open Flows
Complete Flows
View Flow responses
No extra configuration is required. The feature is enabled automatically as the rollout reaches users.
Flowella lets you run forms, surveys, onboarding, and data capture inside WhatsApp using WhatsApp Flows, then syncs the structured responses where you need them.
With Flows supported on WhatsApp Web companions, people can complete Flowella experiences on:
WhatsApp Web in the browser
WhatsApp Desktop, when using WhatsApp on a computer
In other words: the same Flowella journey, now easier to complete from a desk, with a proper keyboard, a bigger screen, and fewer “I will do it later” moments.
Many business conversations happen during the working day, on a laptop. Until now, that could mean a bit of friction when a user hit a form step on WhatsApp.
Desktop and web support helps when people are:
Submitting a contact form or enquiry between meetings
Completing onboarding details in one sitting
Updating account information without switching devices
Filling in longer fields where mobile typing is, frankly, a sport
The likely outcome is simple: smoother completion, fewer drop-offs, and better quality data.
In most cases, no. This is a WhatsApp client capability rollout, rather than a Flowella change. Your Flows stay the same; more people can complete them on the device they are already using.
A couple of practical tips:
Make sure your team are on the latest version of WhatsApp Web or WhatsApp Desktop when testing
If you do not see it immediately, do not panic; rollouts are often phased
If you are already using Flowella:
Pick a high-intent Flow (contact, quote request, booking enquiry, onboarding).
Send it to a few colleagues or friendly customers who tend to reply from desktop.
Compare completion rates and the quality of submissions.
If you are not using Flowella yet, this is a great moment to move your most important forms into WhatsApp, now with a smoother experience across mobile, web, and desktop.