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Onboarding Walk-through

This guide walks you through creating your Flowella account, connecting your Meta (WhatsApp Business) account, and installing the HubSpot integration.

Important: Meta (WhatsApp) requires a payment method on your Business account for conversation charges. You’ll add this during the Meta authentication step. Flowella does not charge or store this payment method; it’s billed by Meta.

Prerequisites

  1. HubSpot: Super Admin (or permission to install marketplace apps and manage integrations/workflows).
  2. Meta / Facebook Business: Admin access to your Business Manager and a WhatsApp Business Account (WABA). If you don’t have one, you’ll create it during setup.
  3. Payment Method: You must provide a payment method against your Meta account. Currently, Meta accepts with Visa or Mastercards.
  4. Phone Number: Either you can connect an existing mobile or landline (you must be able to receive text/calls to validate the number). Alternatively, you can use a Meta provided number.