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Onboarding Troubleshooting

Can’t complete Meta flow? 

Ensure you’re a Business Manager admin for the selected business. If permissions appear toggled off, select Back then re‑enter the step and enable all scopes.


Payment method missing warning:

 If you skipped Add payment method, return to Meta Business Manager → WhatsApp → Billing and add it to avoid message delivery limits.


No HubSpot portal listed

Your user may not have Install App permissions; ask a Super Admin to connect the app.


Template approvals:


Proactive messages outside WhatsApp’s 24‑hour window require approved templates. Create/manage templates in Flowella → Templates.